Our Company began with our CEO and Founder, Melanie Salim’s desire to learn how to create custom wigs for her mother, Aaliyah. With determination, visiting youtube videos, reading books and making many wig construction mistakes, she finally cracked the “code” on wig making. That motivation to help her mom, resulted in us offering our expertise and hair products to the world, and Hair Maven was created. Since then, the company has launched nationwide offering hair bundles, wigs, custom wigs and more. We pride ourselves with providing to our customers luxurious quality hair with excellent customer service.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We pride ourselves with providing to our customers luxurious quality hair with excellent customer service.